Premise Health: Everything You Need To Know

Premise Health: Everything You Need To Know

Imagine having access to personalized healthcare, anytime, anywhere. That’s what Premise Health offers. As a global leader in digital and in-person health services, they’re revolutionizing the way you can receive medical care. With a vast network of providers and a strong emphasis on preventative and primary care, Premise Health ensures you’re receiving the specific medical attention you need when you need it. But how exactly does it work, and what makes it different from traditional healthcare services? Let’s explore this further.

Understanding Premise Health

Premise Health is a recognized provider of both digital and in-person health services on a global scale. With a network spread over 800 locations, the organization’s primary focus is on preventative measures rather than treatment.

The team consists of over 6,000 professionals, each specialized in their respective fields, working to promote health and wellness. The approach of Premise Health isn’t just to provide health care but to build a partnership with patients, founded on trust.

The company has a notable Net Promoter Score of 92, indicating a high level of customer satisfaction with the services provided. Premise Health’s emphasis on prevention aims at addressing health issues before they escalate, and the organization boasts an average wait time of only five minutes.

Services Offered by Premise Health

Premise Health is a healthcare provider that emphasizes preventative care, offering a variety of primary care services designed to meet individual health needs.

The team is composed of professionals who fulfill necessary education and licensure requirements, prepared to address a range of health issues. These professionals are chosen based on their up-to-date knowledge and skills, which contributes to the quality of care they can provide.

In cases where more specialized care is needed, they can provide referrals to specialists within their network.

The services provided aren’t uniform for everyone, but rather tailored according to individual plan selections and organizational benefits plans. Therefore, whether an individual requires regular check-ups or more specific care, Premise Health’s primary care services and team are equipped to provide healthcare that’s personalized to each individual’s needs.

The Virtual Primary Care Advantage

Virtual Primary Care at Premise Health offers an accessible approach to medical care, available 24/7 throughout the year. This service allows you to bypass the restrictions of traditional office hours for a variety of health concerns, including cold symptoms, allergies, sprains, rashes, and chronic condition management.

Consultations can be conducted via video or phone, offering flexibility for patients across the United States. A key feature of this service is the comprehensive care coordination, where you’re connected to a Premise Health Team Member for efficient and coordinated health management.

Pre-Visit Preparation Process

Before using the virtual primary care service at Premise Health, there’s a pre-visit preparation process you need to follow. This process is designed to ensure your visit is efficient and runs without issues.

It begins with an e-check-in system that assists with care coordination, aiming to make your virtual primary care appointment proceed smoothly. You’ll be asked to sign necessary documents and share important information such as allergies and current medications. This information assists your healthcare provider in attaining a detailed understanding of your health condition prior to your appointment.

You’ll also be asked to complete health questionnaires to ensure all relevant details are captured. Additionally, you have the option to choose between a video or phone consultation. The aim of the pre-visit preparation process at Premise Health is to streamline your virtual care experience and provide easy access to healthcare services.

Dedicated Care Providers

Premise Health’s care providers allocate a considerable amount of time to comprehend each patient’s unique health requirements and concerns, thus providing care that’s tailored to individual needs. Their approach is centered around fostering a trust-based rapport with patients, which is reflected in their Net Promoter Score of 92, indicating a high level of patient satisfaction.

The average wait time at Premise Health is approximately five minutes, providing timely access to care. A distinguishing characteristic of Premise Health’s care providers is their focus on preventative methods over treatment. They’re committed to enhancing the overall health and wellbeing of their patients, ensuring not only treatment but also education on sustaining and elevating health.

Their dedication to patient satisfaction is evident.

Seamless Care Coordination

Premise Health places a strong emphasis on seamless care coordination in addition to its dedicated care provision. This focus ensures patients have efficient and timely access to healthcare services. Premise Health’s care extends beyond conventional methods and addresses a broad spectrum of healthcare needs, including occupational health.

Here are the fundamental aspects of their seamless coordination:

  • Efficient access to healthcare services, which simplifies the process of navigating through healthcare systems.
  • A team of providers prepared to handle a diverse range of health concerns.
  • Virtual Primary Care is available around the clock, every day of the year, across all 50 states.
  • Immediate care options are available for individuals seeking comprehensive healthcare.
  • Patients can connect with providers at any time and from any location to address varied health needs.

This method ensures patients receive appropriate care, in a timely manner, and in a suitable setting.

24/7 Availability and Accessibility

Premise Health offers 24/7 availability and accessibility through their Virtual Primary Care on the My Premise Health app. As a significant healthcare provider in the United States, they strive to provide prompt response to your health needs, irrespective of location or time.

Their services encompass video or phone consultations with professional providers, addressing a variety of health concerns from common cold symptoms to sprains. The process includes an e-check-in, document signing, and completion of health questionnaires prior to your appointment for your convenience.

These services are offered throughout the year across all 50 states. With Premise Health, you have continuous access to healthcare when needed.

The Future of Premise Health

In the future, Premise Health plans to expand its healthcare services, with a greater focus on virtual primary care and mental health services.

  • Premise Health’s virtual primary care will be available 24/7, providing services in all 50 states throughout the year.

  • The healthcare providers at Premise Health aim to deliver comprehensive care for a variety of health needs, with a focus on coordinated care.

  • Patients will have the opportunity to interact directly with a Premise Health Team Member during a virtual consultation.

  • An E-check-in process will be implemented to facilitate pre-visit preparations.

  • Consultations will be available via video or phone for a range of conditions.

This approach is designed to meet patient needs, with the aim of delivering quality healthcare whenever and wherever it’s required.


So, there you have it. Premise Health is at the forefront of personalized healthcare, offering a range of in-person and digital services.

With their 24/7 virtual primary care, dedicated professionals, and pre-visit preparation, they’re redefining convenience in healthcare.

Their seamless care coordination ensures you’re never left in the dark.

With Premise Health, you’re not just a patient, you’re a partner in your own health journey.

The future of healthcare is here, and it’s Premise Health.