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Updating the app on Apple Store

The following instructions apply to iPhone models prior to the iPhone 7. iPhone models released after iPhone 7 automatically update apps installed if the setting has been turned on.

1. On your home screen, tap the “App Store” icon. A

Screenshot of the app screen, depicting the preceding instructions.

2. Tap the “Updates” icon located at the bottom of the screen. B

If there are any updates available, a red circle will appear with the number of apps ready for updates.

3. Locate the Gocap app and tap “Update”. B

4. Press “Open” once the app has been updated. C

 

To set up automatic app updates:

1. On your home screen, tap the “Settings” icon. A

2. Tap on iTunes & App Store. D

3. Scroll down towards the bottom until you see “Automatic downloads”. Tap the white toggle next to “Updates” until it’s green. E

The apps will now update automatically.

If unable to update the app:

  • Check the internet connection
  • Close and re-open the App Store
  • Restart the mobile device
Contact Gocap Support at  855-310-3377 or help@gocap.me
A Screenshot depicting instructions reference at point A
B Screenshot depicting instructions reference at point B
C Screenshot depicting instructions reference at point C
D Screenshot depicting instructions reference at point D
E Screenshot depicting instructions reference at point E

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