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Turning Off Alerts (Android only)

 If a dosing schedule does not exist, the alerts or notifications for “missed dose” or “out of window” dose will not be triggered.

 

1. Tap on “Settings” on the navigation menu. A

 

2. Tap on “Alerts” on the “Settings” screen. B

 

3. Tap on the alerts you want to turn off which will change the toggle from “On” to “Off”. C

By default, “Unusual dose”, “Temperature”, and “Expired insulin”  alerts are turned on when a new account is created on the Android app.

“Doses” alerts you to log a dose every time or only when you forget to dose for fast-acting and long-acting after a dosing schedule has been set up.

“Unusual dose” alerts you if a dose is much higher or lower than usual or outside the normal time range.

“Glucose reminder” alerts you to check your glucose 2 hours after mealtime doses. Dosing schedule must be set up.

“Temperature” alerts you if your insulin is above 40° C/104° F.

“Expired insulin” alerts you if your insulin pen has not been changed after 28 days.

4. To exit “Alerts”, press the arrow on the top of the screen and it will redirect you to the “Settings” screen. C

 

If unable to turn off an alert:

  • Restart the app
  • Restart the mobile device
Contact Gocap Support at  855-310-3377 or help@gocap.me
SPEC-223 v1
A Screenshot depicting instructions reference at point A
B Screenshot depicting instructions reference at point B
C Screenshot depicting instructions reference at point C
C Screenshot depicting instructions reference at point C
C Screenshot depicting instructions reference at point C
C Screenshot depicting instructions reference at point C

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