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Gocap Support

Disabling the dosing schedule (Android only)

1. Tap “Settings” on the navigation menu. A

Settings is to the right of “Devices” and “Sharing” in the top navigation menu. Scroll to it or select “Device” and “Sharing” to reveal the “Settings” screen.
Screenshot of the app screen, depicting the preceding instructions.

2. Tap the “Alerts” button. A

3. Tap the “On” button next to “Doses”. B

The button will change to “Off”. B1

You will no longer receive app alerts for the scheduled times set in your dosing schedule.

4. To exit “Alerts”, press the arrow on the top left corner of the screen. B

5. On the “Settings” screen, tap “Dosing Schedule”. A

6. Tap on the desired scheduled time you intend to delete then tap “Turn off”. Repeat steps for other set times (if applicable).  C

If all scheduled times are turned off, you will no longer see a blinking circle on the Gocap screen or hear a beep when the incorrect insulin pen is removed from a Gocap.

7. Tap the arrow on the top left of the screen to return on the “Settings” screen. C

If unable to disable your dosing schedule:

  • Restart the app
  • Restart the mobile device
Contact Gocap Support at 855-310-3377 or help@gocap.me
A Screenshot depicting instructions reference at point A
B Screenshot depicting instructions reference at point B
B Screenshot depicting instructions reference at point B
B1 Screenshot depicting instructions reference at point B1
B1 Screenshot depicting instructions reference at point B1
C Screenshot depicting instructions reference at point C
C Screenshot depicting instructions reference at point C

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