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855-310-3377

help@gocap.me

Gocap Support

Creating a new account

1. Open the Gocap App. Tap the “I’m a user” button. A

The “Family member or Friend” button is there for individuals who wish to share their data with personal support networks.

2. Tap the “Get started” button. B

3. After reading Terms of Use and the Privacy Policy, tap the “Agree and Continue” button. C

If applicable.

You will not be able to proceed with the creation of the account if you press “Cancel”.

4. Tap on the first bar to enter an e-mail address, then tap on the second bar to enter a password, and then tap the “Ready” button. D

The password must be at least 6 characters long. Press “Show” to view the characters entered on the password section. Press “Hide” if you no longer want to see the entered characters. D1

If unable to create an account:

  • Make sure you entered a valid email address
  • Make sure you entered at least 6 characters for a password
  • Make sure you have an internet connection
  • Restart the app
  • Restart mobile device
Contact Gocap Support at 855-310-3377 or help@gocap.me
A Screenshot depicting instructions reference at point A
B Screenshot depicting instructions reference at point B
C Screenshot depicting instructions reference at point C
C Screenshot depicting instructions reference at point C
D Screenshot depicting instructions reference at point D
D1 Screenshot depicting instructions reference at point D1

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