Get help faster:

855-310-3377

help@gocap.me

Gocap Support

Getting help

1. Tap “Help” on the navigation menu. A

Swipe the screen or select “Device” and “Sharing” to reveal the “Help” option.

2. Tap “Read User Guide” to find read additional information about using the Gocap System. B

3. Tap “Call (855) 310-3377” then tap “Call” to speak with a representative from Gocap Support. B

4. Tap “email help@gocap.me” to be redirected your mailbox to send an email to Gocap Support. B

If unable to access any of the mentioned resources:

  • Restart the app
  • Restart the mobile device
Contact Gocap Support at 855-310-3377 or help@gocap.me
A Screenshot depicting instructions reference at point A
B Screenshot depicting instructions reference at point B
B Screenshot depicting instructions reference at point B

Still need help?